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Month: November 2019

Episode 7: Resolve to Rock it in 2020

November 29, 2019 Carrie

Carrie and Erin give tips and thoughts on how to rock your marketing with a plan to start 2020.  Do…

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Posted in: Branding, Episodes, General

Episode 6: Thank You, Thank You Very Much

November 21, 2019 Carrie

Show Notes! It’s that time of year, you need to be sure you’re thanking your customers AND Employees? Dos and…

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Posted in: Branding, Building Communities, Episodes, Uncategorized

Episode 5: You Mad Bro? Recognizing and Dealing With Trolls

November 14, 2019 Carrie

Show Notes What is a troll & What is NOT a troll Someone who is not a raving fan is…

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Posted in: Episodes, Reputation, Social Media

Episode 4: Reviews – The Good, The Bad & The Ugly

November 7, 2019 Carrie

Join Erin & Carrie as they talk about how to deal with responding to reviews in the new online landscape.…

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Posted in: Episodes, Reviews, Uncategorized

Episode 3: Feedback – How Will You Know If You Don’t Ask?

November 1, 2019 Carrie

Let’s talk about asking for reviews. In this first part of a multi-part discussion, Carrie and Erin tackle tips and…

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Posted in: Episodes, Reviews

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Recent Episodes

  • Episode 27 – Making Transitions – Chaos-Proofing Your Community Management Strategy
  • Getting Back to Work? Messaging & Communication are Key
  • Episode 25 – Pivots and Possibilities
  • Episode 24: Has the time has come to work ON your Business – Instead of in it?
  • Episode 23: Changing Lanes – Reshaping Your Business In A Time of Uncertainty

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