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Getting Back to Work? Messaging & Communication are Key

June 16, 2020 Carrie

Changes day to day – be consistent Even if the daily message is “same as yesterday” it helps the audience…

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Posted in: Episodes, Reputation, Social Media

Episode 22: Your World is now Remote

March 21, 2020 Carrie

Show Notes!Dealing with your community from a distance Doing business online – a new frontier Takeout & Delivery Video Conferences…

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Posted in: Branding, Building Communities, Episodes, Reputation

Episode 19: How to Toot Your Own Horn Without Blowing It!

March 12, 2020 Carrie

Show Notes We’re out of order, remember? This episode will get us back on track! Talking about you, who you…

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Posted in: Branding, Episodes, Reputation

Episode 15: Is Influencer Marketing Worth It? Think Small!

January 24, 2020 Carrie

Show Notes: The influencer marketing industry estimated to reach 10B dollars this year. It’s a thing – but it’s not…

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Posted in: Branding, Building Communities, Episodes, Reputation, Social Media

Episode 11: Competitor Comparisons – Out “Branding” the Competition

December 27, 2019 Carrie

Show Notes Real vs Perceived competition Virtual vs. Local Competition Don’t badmouth the bad guys How to collaborate with the…

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Posted in: Branding, Building Communities, Episodes, Reputation

Episode 10: Planning to Protect your Brand

December 20, 2019 Carrie

Show Notes: We’re talking about community perception, not legal issues We are not lawyers, don’t wanna be lawyers and are…

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Posted in: Branding, Building Communities, Episodes, Reputation

Episode 8- What you Intended is not Always what they Perceive

December 6, 2019 Carrie

Show Notes: YOU know what you intended to say THEY know what you intended to say You both don’t take…

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Posted in: Branding, Building Communities, Episodes, Reputation, Social Media

Episode 5: You Mad Bro? Recognizing and Dealing With Trolls

November 14, 2019 Carrie

Show Notes What is a troll & What is NOT a troll Someone who is not a raving fan is…

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Posted in: Episodes, Reputation, Social Media

Episode 2 – If You Wanna Be Awesome – Don’t Be Awful

October 25, 2019 Carrie

In this episode, Erin & Carrie talk about ways you can be awesome during a crisis – and some tips…

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Posted in: Branding, Episodes, Karma Catastrophe, Karma Kudos, Reputation

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Recent Episodes

  • Episode 27 – Making Transitions – Chaos-Proofing Your Community Management Strategy
  • Getting Back to Work? Messaging & Communication are Key
  • Episode 25 – Pivots and Possibilities
  • Episode 24: Has the time has come to work ON your Business – Instead of in it?
  • Episode 23: Changing Lanes – Reshaping Your Business In A Time of Uncertainty

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