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Getting Back to Work? Messaging & Communication are Key

June 16, 2020 Carrie Leave a comment

Changes day to day – be consistent Even if the daily message is “same as yesterday” it helps the audience…

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Posted in: Episodes, Reputation, Social Media

Episode 22: Your World is now Remote

March 21, 2020 Carrie Leave a comment

Show Notes!Dealing with your community from a distance Doing business online – a new frontier Takeout & Delivery Video Conferences…

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Posted in: Branding, Building Communities, Episodes, Reputation

Episode 19: How to Toot Your Own Horn Without Blowing It!

March 12, 2020 Carrie Leave a comment

Show Notes We’re out of order, remember? This episode will get us back on track! Talking about you, who you…

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Posted in: Branding, Episodes, Reputation

Episode 15: Is Influencer Marketing Worth It? Think Small!

January 24, 2020 Carrie Leave a comment

Show Notes: The influencer marketing industry estimated to reach 10B dollars this year. It’s a thing – but it’s not…

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Posted in: Branding, Building Communities, Episodes, Reputation, Social Media

Episode 11: Competitor Comparisons – Out “Branding” the Competition

December 27, 2019 Carrie Leave a comment

Show Notes Real vs Perceived competition Virtual vs. Local Competition Don’t badmouth the bad guys How to collaborate with the…

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Posted in: Branding, Building Communities, Episodes, Reputation

Episode 10: Planning to Protect your Brand

December 20, 2019 Carrie Leave a comment

Show Notes: We’re talking about community perception, not legal issues We are not lawyers, don’t wanna be lawyers and are…

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Posted in: Branding, Building Communities, Episodes, Reputation

Episode 8- What you Intended is not Always what they Perceive

December 6, 2019 Carrie

Show Notes: Social media Review Responses Don’t decision make in a vacuum. Get A LOT of feedback from A LOT…

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Posted in: Branding, Building Communities, Episodes, Reputation, Social Media

Episode 5: You Mad Bro? Recognizing and Dealing With Trolls

November 14, 2019 Carrie

Show Notes What is a troll & What is NOT a troll Someone who is not a raving fan is…

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Posted in: Episodes, Reputation, Social Media

Episode 2 – If You Wanna Be Awesome – Don’t Be Awful

October 25, 2019 Carrie

In this episode, Erin & Carrie talk about ways you can be awesome during a crisis – and some tips…

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Posted in: Branding, Episodes, Karma Catastrophe, Karma Kudos, Reputation

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Recent Episodes

  • Episode 27 – Making Transitions – Chaos-Proofing Your Community Management Strategy
  • Getting Back to Work? Messaging & Communication are Key
  • Episode 25 – Pivots and Possibilities
  • Episode 24: Has the time has come to work ON your Business – Instead of in it?
  • Episode 23: Changing Lanes – Reshaping Your Business In A Time of Uncertainty

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