Episode 8- What you Intended is not Always what they Perceive

Show Notes:

YOU know what you intended to say

THEY know what you intended to say

You both don’t take it the same way.

  • Social media
  • Review Responses
  • Don’t decision make in a vacuum. Get A LOT of feedback from A LOT of different types of people.  What isn’t offensive to you or your office, may actually be offensive to another city/state/ethnicity/gender.
  • When in doubt, leave it out.
  • If you leave it in – be prepared to deal with the fallout – have some responses ready for potential blowback.